About Me
I am a Product Owner at Kaplan.
As a Product Owner, my responsibility is to work with the development team to meet roadmap milestones set by the executive director. With my development and testing experience, I am able to speak the language of the development team. Together we write Jira epics and tasks to accomplish the business goals. I refine the backlog and set the priority with the direction of the executive director. I am available to the team to resolve any impediments. The team delivers business value after each two week Sprint. I attend the Scrum events and conduct user acceptance testing. I create product videos, animated GIFs, and feature pages to communicate the change to all of Kaplan.
Professional Experience
Kaplan, Centennial, CO
2020 – Present
Title: Product Owner
Description: Reported to the executive director on the student "Home" team. Collaborated on writing Jira tickets based on the roadmap to be worked on by the development team. Conducted user acceptance testing with stakeholders. Produced videos and feature pages to communicate the solutions to all of Kaplan. Continued to support the College for Financial Planning.
College for Financial Planning, Centennial, CO
2005 – Present
Title: 2020 – Present. Tester, Report Writer, Technical Support Lead
Description: Tested bug fixes and features. Handled report requests using Jasper Reports. Maintained database log shipping and replication. Worked with stakeholders, students, faculty, and staff to resolve issues through a Jira ticketing system as lead technical support.
Title: 2014 – 2020 Quality Engineer, Technical Support Lead
Description: Established QA practices in an Agile Continuous Delivery workflow. Wrote test cases in Tricentis qTest. Manually tested both Web and Windows applications. Wrote automated tests using Java and Selenium. Contributed additional unit tests using C# for better code coverage. Performed support and maintenance development on existing applications. Worked with stakeholders, students, faculty, and staff to resolve issues through a JetBrains YouTrack ticketing system as lead technical support.
Title: 2005 – 2013 Developer
Description: Created new ASP.NET MVC C# websites to replace classical ASP websites. These sites used NHibernate as the Object-Relational Mapper. Maintained and enhanced websites that used both ASP and ASP.NET C# Web forms. Added value by allowing custom branding of course content delivery systems for corporate clients using CSS. Updated existing MS SQL Server data model and stored procedures to meet business needs using TSQL. Delivered a monthly Web statistics report using Google Analytics. Used Crystal Reports to deliver business intelligence reports. Mentored other team members through structured training sessions.
Indigio, Denver, CO
2004
Title: Contract Software Developer
Description: Development using ASP.NET C# on existing websites to meet business needs. Built console applications using C# to transfer files and process emails to a MS SQL Server database. Helped redesign an existing legacy ASP website.
Cadpo (now iKnowledge Solutions), Westminster, CO
2002 – 2004
Title: Software Developer / Team Leader
Description: Led a team of three developers upgrading the existing ASP i.get.it Learning Management System to ASP.NET C#. Built stored procedures with SQL for all data transactions. Normalized the existing relational database reducing it by 62%. Designed the site with CSS to make it compliant with Section 508. Provided customer service to all internal and external customers. Made the existing courseware in the system compliant with AICC.
petroWEB Inc., Denver, CO
2000 – 2002
Title: Software Developer
Description: Used AP.NET C# to access oil, water, and gas production XML data transforming it into a Web report using XSLT. Chart FX.NET was implemented to display the data graphically. Developed a classical ASP employment site for the Rocky Mountain Association of Geologists. Maintained legacy ASP site interfacing with AutoDesk MapGuide plug-in.
Lipper Inc., Denver, CO
1998 – 1999
Title: Data Collection Associate
Stillwater NewsPress, Stillwater, OK
1997 – 1998
Title: Web Content Administrator
Description: Converted daily newspaper articles to HTML for publishing to the website.
Education
Western International University, Phoenix, AZ
2008 – 2012
Masters in Information Systems Engineering
4.0 GPA, tutor in Java, HTML, and JavaScript
Information Technology Institute, Denver, CO
1999 – 2000
Certificate in Applied Information Technology
Graduated valedictorian.
Completed projects in ASP, Visual Basic 6, Java, and Oracle.
Oklahoma State University, Stillwater, OK
1995 – 1998
Bachelor of Science Human Resource Management
Dean's Honor Roll 1998.
Webmaster for Human Resource Management Association.
Oral Roberts University, Tulsa, OK
1992 – 1994
Trinity Christian School, Stillwater, OK
1988 – 1992
High School Degree
Graduated valedictorian.
Tutor in math and science.
Professional Organizations
Certifications
Microsoft Certified Application Developer
Volunteer
i9 Sports
2018 – 2020
Dare to Care
2015 – 2020